Respect clients and fellow professionals

Act professionally and respectfully towards all clients,
colleagues and fellow fitness professionals so that the highest
standards of service are secured for your clients.

Do not discriminate based on race, nationality, religion,
occupation, sex or educational background.

When disagreements occur, focus on the behaviour and factual
evidence not on ‘heresay’, placement of blame or on judgmental
statements.

Provide fitness and health-related information factually and
accurately so that clients can make an informed decision or
choice.

Base fitness or product information on scientific evidence and
not on testimonies of consumers or personal testimony.